FAQs
Premium Food
Where do you ship or deliver?
We offer same-day delivery for Singapore orders placed before 3PM and next-day delivery
How is my order packed?
items are 100% brand new and come in their original sealed packaging. We do not sell used, refurbished, or open-box products.
Do you provide Halal-certified meat?
Yes, we offer halal-certified meat, but only for our Australian beef range. Our Japanese Wagyu and pork products are not halal-certified.
Return Policy
For hygiene reasons, food items are non-returnable. Refunds or replacements are only available for wrong, damaged, or spoiled orders. Contact us with photos for assistance.
Luxury Goods
Where do you ship or deliver?
We ship internationally
Can I request a specific color or style?
Each Apple Watch band is crafted from genuine exotic Hermès leather, but the color remains a mystery until you receive it
Return Policy
Luxury goods are eligible for return if they arrive damaged, defective, or incorrect
Cars
Where do you ship or deliver?
Available for sale and delivery within Singapore
How does the car purchasing process work?
Select your car , schedule a consultation, and secure your purchase
Return Policy
Refunds for high-end cars, including luxury and exotic vehicles, are only accepted if the vehicle has an undisclosed defect or if the model or specifications do not match the agreed order. Refunds are not available for buyer’s remorse, change of mind, or test-driven and registered vehicles. All car sales are final and require a signed purchase agreement.
